Shipping & Returns
How Long Does Shipping Take?
U.S. Shipping Addresses: Takes Approximately 5-7 Business Days Or Less! Express Shipping Option, 2-3 Business Days, Excluding Weekends And Major U.S. Holidays.
International Addresses: Outside Of The U.S., It Takes 2-3 Weeks To Receive Your Order, However, Please Allow Up To 1 Month, As We Cannot Control Any Unexpected Delay.
How Much Does Shipping Cost?
U.S. Destinations: Your order will be based on carrier calculated rates from USPS. If Your Order Total Is Over $75.00, Domestic Shipping Is Absolutely Free!
International Destinations, Your Shipping Fee Will Be Charged At Checkout.
Returns And Exchanges
If Your Not In Love With Your Purchase, We Will Accept Return Items Within 14 Business From Date Of Delivery. Blacque Onyx Apparel Is Not Responsible For Return Shipping Fees Except For Wrong Items Received. Shipping Fees Are Non-Refundable Unless The Item Is Out Of Stock Or Canceled Prior To Shipping. Items Received After 14 Business Days Will Be Subject To A 20% Restocking Fee. Blacque Onyx Apparel Will Not Accept Any Items Returned With Obvious Signs Of Wear And Cannot Accommodate Damages After Wear. Returns That Do Not Meet Our Policy And Items Received After 30 Days From Date Of Delivery Will Not Be Accepted. An Email Notification Will Be Sent To You Once Your Package Has Been Received And Processed By Blacque Onyx Apparel Along With Your Credit Information. All Marked As Final Sales Are Final, No Refunds Will Be Issued. Sorry, We Do Not Accept Returns On Bodysuits, Swimwear and Intimate Apparel.
Enclose The Original Packing Slip From Your Package, Find The Item(S) That You Are Returning And Write Down The Quantity You Are Returning On The "Return" Field Next To Each Item. You Can Also Briefly State The Reason For Your Return Next To The Item. Ship The Item Back To The Address On The Package Or Your Packing Slip. If You Have Lost Your Packing Slip, You Can Also Print Out One Of Emails We Sent You With The List Of Items You Ordered.
Please Allow Us 1-2 Weeks To Process Your Return Once Blacque Onyx Apparel Receives Them.
All items returned will be inspected before a refund is issued.
Please Send All Returns to:
Blacque Onyx Apparel
3900 Paseo Blvd.
Kansas City, MO 64110-1312
When Can I See My Refund?
If One Or More Items On Your Order Are Out Of Stock, Please Allow Around 5-7 Business Days To See The Refund On Your Bank/Credit Card Statement.
For Returns, Please Allow 2-3 Weeks To See Refunds On Your Bank/Credit Card Statement.
At This Time We Do Not Offer Exchanges At This Time. To Exchange Items, Please Follow The Return Procedure And Re-Order Items Upon Availability.